Shipping & Delivery
This Shipping and Delivery Policy applies to purchases made through the Augustitis LLC website. Our store is owned and operated by Augustitis LLC.
By placing an order, you agree to the terms below. Please review this information before making a purchase.
1. Shipping Locations
We ship to most countries worldwide.
Delivery to certain remote areas, islands, or military addresses (APO/FPO/DPO) may be limited depending on the shipping carrier.
2. Order Processing
All products are physical items (primarily pillows) and are prepared after an order is placed.
- Processing time: 3–5 business days
- Orders are processed Monday–Friday (excluding holidays)
Once an order enters production or shipping, it may not be modified or canceled.
3. Shipping and Delivery Time
After processing, orders are shipped using trusted logistics partners.
- Shipping time: 7–10 business days
- Total delivery time: 10–15 business days
Delivery times are estimates and may vary due to:
- customs clearance
- carrier delays
- peak seasons or holidays
- other logistics factors
4. Shipping Costs
Shipping fees are calculated at checkout based on:
- destination
- shipping method
- order weight and size
The final cost will be shown before payment.
5. Order Tracking
A tracking number will be provided once your order has shipped.
Please allow 1–3 business days for tracking updates to appear.
6. Shipping Issues
If you experience any delivery issues, please contact us.
Common cases include:
- Damaged items: Please provide photos of the package and product
- Incorrect address: Customers are responsible for providing accurate shipping details
- Lost packages: We will review confirmed lost shipments and provide a suitable resolution
Contact Information
Email: admins@augustitisllc.com
Phone: +1 9568239489
Address: 433 Treles Dr, Madison, MS 39110, United States
Augustitis LLC